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Get help with an order, your store, payments or signing in.

Order problem?Common questions

Free to buy. Free to list.

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7 guides found

Selling

Seller guide

Store setup, review, listings, handover, fees and wallet withdrawals.

Read guide →Accounts

Seller verification

Application requirements, review decisions and what a verified badge means.

Read guide →Buying

Safety tips

Check the listing, meet in public and inspect before sharing your delivery PIN.

Read guide →Payments

Report an order problem

Keep the delivery PIN, open your order and submit evidence for review.

Read guide →Payments

Pricing and fees

Free buying and listing. Calculate the current seller fee and what you keep.

Read guide →Payments

Payments and buyer checks

Held payments, inspection, disputes and automatic release after three days.

Read guide →Accounts

Account security

Protect your password, login codes and reset links; report suspicious activity.

Read guide →

Still need a hand?

For an order question, include the order reference and a short description. Keep passwords, login codes and delivery PINs private.

Contact support

Buy and sell on campus, with a vault between you. Free to buy. Free to list. A service fee applies when you sell.

Buy

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  • Security

Sell

  • Start Selling
  • Pricing Calculator
  • How It Works
  • Vendor Agreement
  • Seller Guide

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